Book a Call

Terms and Conditions

Terms and Conditions

Effective Date: December 10, 2024

These Terms and Conditions (“Terms”) govern your use of the services, courses, products, and resources (collectively, the “Services”) provided by Matters of Growth, LLC (“Company,” “we,” “our,” or “us”). Matters of Growth, LLC is a limited liability company incorporated in the state of Washington, with its principal place of business in Sammamish, WA.

By purchasing or using our Services, you (the “User”) agree to these Terms. Please read them carefully. By checking the box during purchase, you confirm that you have read, understood, and accepted these Terms.

  1. Product and Service Offerings

These Terms apply to all services and products offered by Matters of Growth, LLC, including but not limited to:

  • Custom programs
  • Workbooks (physical or digital)
  • Online courses (self-paced or guided)
  • Live workshops (virtual or in-person)
  • Coaching sessions (individual or group)
  • Speaking engagements
  1. Scope of Services and Limitations

Matters of Growth, LLC provides custom consulting, coaching, live classes, online courses, workbooks, and free resources for educational and professional development purposes. Our services are designed to offer guidance, tools, and strategies to enhance personal or professional growth. However, the application of these strategies and the outcomes achieved depend entirely on the user and external factors beyond our control. Free resources provided by us are for general informational purposes only and do not constitute a binding agreement or guarantee.

  1. Free Resources Disclaimer
    Free resources provided by Matters of Growth, LLC, including blog posts, social media content, downloadable tools, and videos, are for informational purposes only. We do not guarantee the accuracy, completeness, or applicability of these resources to your specific circumstances. By using free resources, you acknowledge that they are offered without warranties of any kind and that any reliance on them is at your own risk.
  2. Eligibility and Use
  • Eligibility: Our Services are designed for individuals aged 18 and over. By using our Services, you confirm that you meet this age requirement. If you are under 18, you may not use this site or access our Services.
  • Prohibited Use: Our Services are not a substitute for licensed professional advice, counseling, or therapy. If you require such services, you must consult a licensed professional.
  1. Intellectual Property Rights

All materials provided by Matters of Growth, LLC, including workbooks, course content, videos, and other resources (collectively, “Program Materials”), are the intellectual property of Matters of Growth, LLC.

License Grant:

  • You are granted a non-exclusive, non-transferable, revocable license to use Program Materials for personal use only. Unauthorized reproduction, distribution, or sharing of materials is strictly prohibited.

Prohibited Actions:

  • You may not modify, copy, distribute, or create derivative works based on Program Materials without prior written consent.
  • You may not share login credentials, post Program Materials online, or use Program Materials for commercial purposes without explicit permission.

Acknowledgment of Ownership:

  • All trademarks, logos, and taglines displayed on Program Materials are the exclusive property of Matters of Growth, LLC and may not be used without explicit written consent.
  1. Liability for Custom Consulting and Programs
    Custom consulting and program development services are tailored based on the information and goals provided by the client. Matters of Growth, LLC makes no guarantees regarding specific outcomes or results. Any recommendations, strategies, or plans provided are to be implemented at the client’s discretion and risk. We disclaim liability for any business or personal decisions made as a result of our consulting services, including financial loss, reputational harm, or missed opportunities.
  2. Confidentiality for Custom and Consulting Services
    Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during custom consulting engagements. Proprietary information includes business strategies, financial data, personal coaching details, and any non-public information explicitly identified as confidential. Matters of Growth, LLC reserves the right to anonymize and aggregate data for internal research or marketing purposes, provided it does not identify the client or their business.
  3. Intellectual Property for Custom Content
    Any custom content, materials, or deliverables created by Matters of Growth, LLC during a consulting engagement remain the intellectual property of Matters of Growth, LLC unless otherwise agreed in writing. Clients are granted a limited license to use custom content for internal purposes only and may not reproduce, distribute, or modify the content without explicit permission.
  4. Disclaimer of Results

We provide tools, guidance, and resources to support your goals; however, we do not guarantee specific outcomes, such as increased sales, college acceptance, or other achievements. Your success depends on factors outside of our control, including your effort, circumstances, and external decisions by third parties, such as admissions committees, scholarship boards, or hiring managers.

Acknowledgment of Responsibility:

  • By using our Services, you acknowledge that your outcomes are your responsibility and depend on your unique efforts and circumstances.
  • We disclaim liability for any specific results or lack thereof.
  1. Disclaimer of Professional Services

No Professional Advice:

  • Matters of Growth, LLC provides educational and coaching services to foster personal, academic, and professional development. Our Services do not constitute licensed professional advice in any field, including but not limited to medical, legal, financial, or psychological counseling.

Seek Licensed Professionals:

  • For specific needs requiring professional advice, such as mental health counseling, legal issues, or medical concerns, consult a licensed practitioner.

Acknowledgment of Non-Substitution:

  • By using our Services, you agree that they are not a substitute for professional consultation and that we are not liable for any decisions or actions taken based on our materials.
  1. Disclaimer of Liability

General Disclaimer:

  • Our Services are provided “as-is” for informational and educational purposes. To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, or consequential damages, including but not limited to:
    • Lost profits or revenue
    • Business interruptions
    • Personal or professional harm
    • Physical, mental, or emotional distress

Medical Disclaimer:

  • We are not healthcare professionals. The information provided is not intended to diagnose, treat, cure, or prevent any health condition. Always consult a medical professional for health-related advice.
  • You acknowledge that engaging with our materials is at your own risk and does not create a doctor-patient relationship.

Legal and Financial Disclaimer:

  • We are not attorneys or financial advisors. The information provided should not be construed as legal or financial advice. Consult qualified professionals for guidance on such matters.
  • Matters of Growth, LLC assumes no responsibility for decisions you make regarding legal, financial, or business matters based on our materials.

Earnings Disclaimer:

  • We do not make any guarantees regarding your income, financial success, or specific results from using our Services. Outcomes depend on numerous factors beyond our control, including your personal effort, market conditions, and other external factors.
  • Testimonials or case studies shared by us are not guarantees of future performance.

Educational Disclaimer:

  • Completion of our courses does not confer certification, licensure, or accreditation. They are not substitutes for accredited educational or professional programs.
  • Outcomes in academic or professional pursuits depend entirely on your effort and circumstances.
  1. Confidentiality and Privacy

12.1 Personal Information Collection

To use our Courses, Products, Services, or Program Materials, we may request personal information, including but not limited to your name, email address, phone number, mailing address, billing details, preferences, interests, or any other data you provide during registration or use. This includes any additional content or data (e.g., comments, testimonials, photos, or videos) you voluntarily provide through our platforms (“Personal Information” and “Other Information”).

12.2 Use of Personal Information

By providing Personal Information, you grant Matters of Growth, LLC the right to:

  • Use your data to deliver and improve our Services.
  • Communicate with you regarding your account, purchases, or support inquiries.
  • Send promotional content, offers, and updates, which you may opt out of at any time.
  • Aggregate non-identifiable data for research or analytics.

12.3 Data Storage and Protection

  • All Personal Information is securely stored in a data management system. Access is restricted to authorized personnel managing operations or communications.
  • While we take reasonable measures to safeguard your data, we cannot guarantee absolute security due to the nature of online data transmission.

12.4 Sharing Information with Others

We will not sell, rent, or share your Personal Information with third parties, except:

  • As required by law.
  • With service providers essential to delivering our Services.
  • To protect the safety, rights, or property of Matters of Growth, LLC or others.

12.5 Viewing by Others

Any information or content you voluntarily share on our Website, forums, or social media platforms may be visible to others. Matters of Growth, LLC is not responsible for unauthorized use of such shared content by third parties.

See Privacy Policy for more information related to our policies covering Privacy.

  1. Warranties

Warranties Disclaimer

Matters of Growth, LLC provides all services, products, and program materials “as-is” and “as-available” without any representations or warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Any warranties arising from course of dealing, performance, or trade usage.
  • Warranties regarding the performance, security, reliability, timeliness, accuracy, or suitability of the services for your needs.

We do not guarantee that:

  • The services will meet your specific requirements or expectations.
  • The services will be uninterrupted, timely, secure, or error-free.
  • Any defects in the services will be corrected.

We disclaim all responsibility for:

  • Errors, inaccuracies, or omissions in the content provided through the services.
  • Third-party platforms, software, or internet providers used to deliver the services.
  • Any damage to your devices, software, or data caused by accessing or using our services, including but not limited to viruses, malware, or other harmful components that may be transmitted via the internet or third-party platforms.

Your sole and exclusive remedy for dissatisfaction with the services is to discontinue their use. By using our services, you acknowledge and assume all inherent risks associated with online platforms, including data transmission failures, interruptions, and unauthorized access.

Limitation of Warranties:

To the fullest extent permitted by law:

  • We make no representations or warranties, express or implied, regarding the suitability, reliability, availability, timeliness, or accuracy of the services for any purpose.
  • We disclaim any responsibility for results obtained from the use of the services or program materials, including reliance on content or advice provided.
  • Any warranties not explicitly stated in these Terms are hereby excluded.
  1. Technology Disclaimer

Matters of Growth, LLC takes reasonable precautions to ensure the security and functionality of our services; however, we cannot guarantee that our platform, program materials, or communications are free from harmful components, including but not limited to viruses, malware, or other malicious software.

By accessing or using our services, you acknowledge and agree that:

  • You are responsible for ensuring your devices, software, and internet access meet the necessary security and operational requirements to use our services safely.
  • You are solely responsible for any damage to your devices, software, or data resulting from your use of our services, including downloading or accessing program materials or engaging with third-party platforms or links provided through our services.
  • Matters of Growth, LLC is not liable for any interruptions, delays, or issues caused by factors beyond our control, including internet connectivity, third-party platforms, or software failures.

We recommend implementing and maintaining up-to-date antivirus software, firewalls, and other protective measures to safeguard your devices and data.

  1. User Conduct in Live Classes and Online Communities

Matters of Growth, LLC is committed to providing a respectful and productive environment for all users during live classes, coaching sessions, and within online communities. By participating in our services, you agree to the following standards of conduct:

  1. Respectful Behavior
    Users must behave respectfully toward instructors, staff, and other participants. Any form of harassment, discrimination, offensive language, or threatening behavior is strictly prohibited.
  2. Prohibited Actions
    The following actions are considered violations of these Terms:
    • Harassment, bullying, or intimidation of any participant or staff member.
    • Use of offensive, obscene, or inappropriate language or imagery.
    • Spamming, advertising, or promoting unrelated services or products.
    • Disruptive behavior that hinders the experience of other participants.
    • Sharing private or sensitive information about others without their consent.
  3. Consequences of Misconduct
    Matters of Growth, LLC reserves the right to take any of the following actions in response to violations of this section:
    • Immediate removal from live classes, coaching sessions, or online communities without a refund.
    • Termination of access to services, including digital content or ongoing engagements.
    • Reporting inappropriate behavior to relevant authorities, if necessary.
  4. User Responsibility
    Users are responsible for their own conduct and the consequences of their actions while participating in our services. By engaging with our services, you agree to comply with these standards and acknowledge that violations may result in the termination of access without recourse.
  5. Reporting Violations
    If you witness or experience behavior that violates these standards, please report it immediately to support@mattersofgrowth.com. We take such reports seriously and will address them promptly.
  1. Client Responsibilities

To ensure the effective delivery of services, clients are expected to fulfill certain responsibilities. By purchasing or engaging with Matters of Growth, LLC services, you agree to the following:

  1. Accurate and Complete Information
    Clients must provide accurate, complete, and timely information necessary for the delivery of custom consulting, coaching, program development, or other services. Inaccurate or incomplete information may result in delays, errors, or an inability to deliver the agreed-upon services, for which Matters of Growth, LLC assumes no liability.
  2. Active Participation
    Clients are expected to actively participate in coaching sessions, live classes, or consulting engagements by completing assigned tasks, providing feedback, and communicating any challenges or changes in circumstances that may impact the services. Lack of participation may hinder progress and results.
  3. Timely Communication
    Clients must respond to inquiries, requests for information, and other communications from Matters of Growth, LLC in a timely manner. Failure to do so may result in delays or incomplete services.
  4. Ownership of Outcomes
    While Matters of Growth, LLC provides tools, guidance, and resources, clients are solely responsible for the implementation of strategies and the outcomes achieved. The effectiveness of the services depends on the client’s effort, dedication, and willingness to take action.
  5. Financial Responsibility
    Clients are responsible for all fees associated with the services they purchase. This includes adherence to payment deadlines and any late fees incurred as outlined in the Payment Terms and Late Fees section.
  6. Compliance with Terms
    Clients are required to comply with all terms and conditions outlined in this document, including behavior standards, intellectual property restrictions, and payment obligations. Non-compliance may result in the termination of services without a refund.
  7. Use of Materials and Resources
    Clients are expected to use materials, tools, and resources provided during the engagement solely for their intended purpose and in compliance with the Intellectual Property Rights section. Unauthorized sharing, reproduction, or modification of materials is strictly prohibited.

By agreeing to these Terms, you acknowledge that your responsibilities play a critical role in the success of the engagement and that failure to fulfill these responsibilities may limit the effectiveness of the services provided.

  1. Marketing and Communication

Matters of Growth, LLC may use user-provided content, feedback, or testimonials for marketing, promotional, and educational purposes. By engaging with our services and submitting any content, you agree to the following:

17.1 User-Provided Content

  1. Definition of Your Content
    “Your Content” refers to any audio, video, text, images, feedback, testimonials, or other material you choose to provide, submit, or display in connection with our services, on our Website, or through other channels, including social media platforms.
  2. License Grant
    • By submitting Your Content, you grant Matters of Growth, LLC a non-exclusive, worldwide, irrevocable, sub-licensable, royalty-free license to use, reproduce, adapt, publish, translate, and distribute Your Content in any and all media formats.
    • Your Content may be used for marketing, promotional purposes, testimonials, training materials, educational programs, or other business activities at our discretion without further consent or compensation.
  3. User Responsibility
    • Your Content must be original to you and must not infringe upon the intellectual property rights, privacy, or other rights of any third party.
    • You represent and warrant that you have the legal right to grant the license outlined above and that Your Content does not violate any laws or third-party rights.
    • Matters of Growth, LLC reserves the right to remove, edit, or decline to use Your Content at its sole discretion and without prior notice.
  4. Waiver of Approval Rights
    • By submitting Your Content, you waive any right to inspect or approve its use in marketing, promotional, or educational contexts. You also release Matters of Growth, LLC from any claims or liabilities arising from the use of Your Content as permitted in this section.

17.2 Consent to Marketing Communication

  1. Marketing Communication Consent
    By providing your email address, phone number, or other contact information during registration or purchase, you consent to receive marketing communications, updates, and promotional offers from Matters of Growth, LLC. These communications may include information about new services, discounts, or free resources.
  2. Opt-Out Option
    • You may opt out of marketing communications at any time by following the instructions provided in the email or by contacting support@mattersofgrowth.com.
    • Opting out of marketing communications does not affect your receipt of transactional or service-related communications, such as payment confirmations or account updates.

17.3 Third-Party Marketing and Links

  1. Third-Party Endorsements
    Our marketing materials may include links to third-party websites or endorsements of third-party products or services. Matters of Growth, LLC does not guarantee the accuracy, reliability, or completeness of any information provided by such third parties.
  2. Disclaimer of Responsibility
    Matters of Growth, LLC is not responsible for the views, opinions, facts, advice, or content provided by third-party websites or entities linked in our marketing materials. Use of such links is at your own risk, and you should review the terms and conditions of any third-party services independently.

17.4 Retention of Rights to Modify Content

Matters of Growth, LLC reserves the right to edit, modify, or adapt User Content for clarity, length, tone, or other editorial purposes while maintaining the original intent of the content.

  1. Non-Solicitation Clause
    Clients agree not to solicit, hire, or contract with any employee, contractor, or collaborator of Matters of Growth, LLC during the term of this agreement or for a period of 12 months following its termination without prior written consent.
  2. Payment Terms and Late Fees
    Payment for all services must be made in full according to the terms outlined at the time of purchase or engagement. Matters of Growth, LLC reserves the right to suspend or terminate services for non-payment. Late payments are subject to a [specific percentage] late fee per month. Clients are responsible for any collection costs incurred for overdue accounts.
  3. Purchases and Refund Policy

Payment Terms:

  • Payment must be completed at the time of purchase. All payments are final, except as outlined below.

Refund Policy:

3-Day Money-Back Guarantee:

  • Refunds are available within three (3) calendar days of purchase, provided the materials have not been accessed, downloaded, or consumed, and services have not been delivered.

Other Refunds:

  • Refunds may be issued for duplicate purchases or technical issues that prevent access, subject to resolution attempts by customer support.

To request a refund, email support@mattersofgrowth.com with your order details.

  1. Access to Services
  • Online Courses: Access is granted for as long as the course is offered on our platform and the Company continues operations. If the course is discontinued, notice will be provided.
  • Account Use: Login credentials are for individual use only. Sharing credentials is prohibited and may result in termination of access without refund.
  1. Dispute Resolution

Mediation and Arbitration:

  • In the event of a dispute, you agree to first attempt resolution through mediation. If mediation fails, disputes will be resolved by binding arbitration under the rules of the American Arbitration Association.
  • Arbitration will take place in Washington state, and the decision of the arbitrator will be final and binding.

Fees and Costs:

  • The prevailing party in arbitration will be entitled to recover reasonable attorneys’ fees and costs incurred.

Waiver of Class Actions:

  • You agree to waive any right to participate in class actions or collective lawsuits related to the Services or these Terms.

Dispute Resolution for Custom Services

  • Any disputes related to custom consulting services will be resolved through good faith negotiation. If resolution cannot be achieved, the dispute will be subject to binding arbitration under the laws of Washington State. Clients agree that Matters of Growth, LLC’s total liability will not exceed the fees paid for the specific service in dispute.
  1. Indemnity

You agree to indemnify, defend, and hold harmless Matters of Growth, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your infringement of any third-party rights, including intellectual property or privacy rights.

This indemnification obligation survives the termination of these Terms and your use of the Services.

  1. Termination of Access
    Matters of Growth, LLC reserves the right to terminate your access to the Services immediately and without notice if you breach these Terms. Termination does not absolve you of obligations incurred before termination, including payment and indemnity obligations. Additionally:
  • Upon termination, you will no longer have access to any purchased services, materials, or content.
  • Matters of Growth, LLC is not liable for any damages resulting from the termination of access.
  • Any licenses granted to you under these Terms will also terminate immediately.
  1. Force Majeure Clause
    Matters of Growth, LLC will not be held liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, power outages, internet or communication failures, or pandemics.
  2. Termination Clause for Custom Engagements
    Either party may terminate a custom consulting or coaching engagement with 30 days’ written notice. Matters of Growth, LLC reserves the right to terminate the engagement immediately in cases of non-payment, violation of these Terms, or unethical behavior. Clients will remain liable for any fees incurred up to the termination date.
  3. Contact Information

If you need support or have questions, please contact us at: